How DANA And QRIS Records Are Used
Our Privacy Policy covers the details you enter during account creation, the phone verification step before account access, device and browser signals, login events, support requests, and records linked to wallet activity. When you choose DANA, OVO, GoPay or QRIS, we retain the transaction reference and
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status needed to match a payment with your account; we do not describe those rails as a separate identity profile. Bank transfer, virtual account, BCA, BRI, Mandiri and BNI references may also appear in payment records when you use those routes. We use this data to
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maintain account access, check payment status, investigate unusual activity and answer privacy requests. We keep records only for operational, dispute and legal needs, then remove or restrict them according to our retention process. Access depends on local law, and this policy applies where local law permits.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.